This is an awesome company!!! To begin with, a "live" person answered my phone call. They were able to squeeze me in the next morning. This husband and wife team were SO pleasant and efficient diagnosing and repairing my appliance. I would not hesitate to recommend them to anyone.
Joe and Donna responded to my call within the hour. They were close to my home and came right over, They narrowed down what was the problem(in my packed freezer) unloaded it and repaired the problem. We have used them before and did not know they were on Angie's list until this morning. I highly recommend this company and we will use again. Thanks Joe and Donna for doing such great work, and coming so promptly.
Our 25 year-old Sub-Zero welcomed us home from a trip with a barely cool, not cold, refrigerator side. I found Advanced online as a factory certified repair shop and called for an appointment just a couple of days away. Their quoted rates seemed very fair ($65 for a service call, $40 to install any parts required, parts as quoted.) and the fact that they were a family company appealed to us. The founder and his wife, Joe and Donna White, showed up on time, he took the appliance apart enough to confirm their diagnosis (a fan motor and blade), called for a price quote for the parts ($147) and set a return date on the parts delivery date. Again, they were right on time, he quickly installed the new parts and demonstrated that it fixed the problem. Joe and I are both engineering graduates and got along just great! So, for a grand total of $252 (no trip charge for parts installation, just the quoted $40!) our refrigerator-freezer is humming along perfectly and we are delighted not to be facing replacement-the current model is about $10,000. Joe was not fazed in the slightest by this old, not-that-common model and he clearly knows his stuff. We would not hesitate to call Advanced for any future appliance or HVAC problem and we happily recommend them to you.
I have needed help on two different issues since getting my house. They were very helpful both times. The air conditioning unit they put in has worked well for nearly 7 years (7 years in June) and the thermostat installed has been great.
This was my first experience with Advanced Appliance and I could not be more pleased. They made repairs to my GE refrigerator ice dispenser and advised me as to best option for water dispenser. Prices were reasonable and they make you aware up front of cost of their work. I would not hesitate to call them again for any other appliance issues. Good job y'all - thanks
I've had this company service my refrigerator twice in past couple of years (different issues). Friendly, nice to work with, showed up on time, explained what needed repaired, and fair prices. Recommend.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
If you are looking for an honest company with good prices and qualified service technicians in the Raleigh, N.C area you have found it - you need look no further
I first got to know this company through my Utility Company Service Plan
which uses various companies. I liked them so much I requested them every time for my service calls
They have always fixed all of my issues in a timely and courteous manner
I just recently had them install a new Air Conditioning unit for my 2nd floor old AC unit that died and my house has never been more comfortable and the install went flawless
Repaired my air conditioner coil and doubled my air differential with a 20 degree difference. This more than satisfied our home inspection and helped sell our home. Very Professional, Prompt, Respectful, great value for the repair.
Positive: Punctuality, Quality, Responsiveness, Value
Wow!Can't say enough about this company! I had a recent washing machine issue and called around to many companies looking for a reasonable price, experienced technician, and a technician that could be out to fix my washer in the same day and Joe and his amazing team were able to pull it off! I know who I am calling when I have another appliance issue.. Advanced Appliance and Air Repair!
Love advanced appliance and air repair . Always on time , professional, and reasonably priced. Give them a try, you won't regret it !